Many customers have asked us why auto repairs sometimes end up higher than the initial estimate. Is this due to an unethical mechanic trying to squeeze every nickel and dime out of customers? Why are some auto repairs higher than the estimate?
Am I Being Swindled?
Is the mechanic trying to rip you off? Sadly, this may be the case in some instances. Unethical workers exist in the auto repair industry. This may even be so in niche-specific areas like VW and Audi repairs where customers may be less knowledgeable about German automobiles.
However, repair invoices that exceed the original estimate may also be due to other factors beyond the technician’s control. We advise customers not to automatically think the worst when their invoice reveals a higher cost. Continue Reading →